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Vitamail

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We are delighted with our collaboration. We asked for the future of e-commerce, and Represent has delivered on everything we asked for and more.

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5,0
Daniel Sandvik
Daniel Sandvik
CCO
,
Vitamail

When the Vitamail team saw all the flexibility and possibilities of a headless Shopify + Sanity CMS solution, they started dreaming...

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We have worked with Represent to develop “the e-commerce solution of the future” integrating Shopify with Sanity CMS. Our main focus has been on conversion rate optimisation. We have focused on clarity, ease of use, and flexible content management that would be simple and enjoyable for our employees. Represent has delivered beyond our expectations in every aspect. They have felt like an integral part of our team and company throughout the process, consistently guiding us with timely and transparent communication. We’re excited to continue our collaboration.

Logo symbol GoogleGoogle showing 5 out of 5 stars on Google reviews.
5,0
Daniel Sandvik
Daniel Sandvik
CCO
,
Vitamail

🍊 Who is Vitamail?

Vitamail is a fast-growing Nordic health & wellness brand, delivering science-backed supplements across Europe. Competing in a crowded e-commerce market, Vitamail needed more than just a store. They needed a flexible, trustworthy, and high-performance digital presence to support their expansion.

Our solution enabled Vitamail’s marketing teams and editors to cut time spent curating and focus on creativity and growth, whilst optimising the experience for uses.

🔍 The Problem

Growth came with challenges:

  • ❌ A rigid monolithic platform slowed down content updates and market launches
  • ❌ Complex ingredient claims and clinical references were hard to manage
  • ❌ Outdated UX and slow site performance were hurting conversions
  • ❌ Scaling to new EU markets meant costly rebuilds instead of smart rollouts

In short: Vitamail needed a future-proof e-commerce architecture that empowered content teams and unlocked growth.

✅ The Choice

Vitamail found Represent looking for an agency specialised in headless e-commerce. Specifically they had arrowed their search down to Shopify combined with Sanity. The market’s leading headless CMS that integrates with Shopify for (much) better content management.

The chosen stack:

  • 🛒 Shopify (headless commerce) for reliable product management, checkout, and subscriptions.
  • 📰 Sanity headless CMS as the flexible content backbone
  • ⚡ Custom integrations (eg. translation workflows, AI tools)

This headless Shopify + Sanity approach gave Vitamail one combined content & commerce solution. Each part powered by industry leading softwares, customised to meet their existing needs, and with a composable setup that primed them for scale. This choice gives Vitamail the freedom to grow, without technical bottlenecks.

🧰 The Solution

Represent designed and delivered a modern headless architecture built for performance, flexibility, and conversions:

1. Flexible Content Modelling

  • Editors can easily build marketing landing pages, using pre-defined content blocks, optionally pre-populated with content they use frequently.
  • Complex data relations made simple. Linking products not only with their ingredients, but also to health claims and associated research.
  • Multi-language setup with smart and time-saving AI-powered translation workflows

2. Shopify Commerce Integration

  • ”Modern, headless” Shopify storefront, as apposed to a traditional Shopify “liquid” template, for lightening-fast performance and integration with content from Sanity CMS.
  • Full checkout reliability and cart functionality preserved

3. AI-Powered Content Tools

  • Embedded ChatGPT in Sanity Studio
  • Teams can duplicate, translate, and localise content faster
  • Keeps human editorial control for compliance and quality

4. Optimised UX for Conversions

  • Clean navigation and trust-building layouts
  • Faster page loads for better conversion rates
  • Tested flows aligned with Vitamail’s marketing goals

5. Scalable Infrastructure

  • Built to expand into all EU markets
  • Modular architecture for new products, bundles, or features

Tech stack: Shopify Plus, Sanity CMS, Next.js, Vercel

📈 🔮 The Results & Next Steps

Results so far:

  • 🚀 Vitamail now runs on a headless Shopify + Sanity CMS platform, designed for growth
  • 🕒 Content teams work independently, publishing campaigns in record time
  • 📊 Page performance improved, boosting conversion rates
  • 🌍 Platform ready to scale into additional EU countries (already expanded from the Nordics to the Netherlands, Germany, and the UK).

Next steps:

  • Currently replacing their bespoke subscription software for the Nordics, that has been running in parallel with the new Shopify solution. A big step in their business journey!
  • Expanding into more European markets
  • Adding personalisation and A/B testing by region
  • Exploring loyalty systems and advanced subscription models

The foundation is set for long-term, scalable growth.

Ready to scale like Vitamail?

If your e-commerce brand is outgrowing its old platform, it’s time to explore headless Shopify + Sanity CMS. Represent helps ambitious brands build future-proof architectures that convert today and scale tomorrow.

👉 Get in touch and let’s build your next digital success story.

Business first

Watch the video or have a read below about how we can build long-term success together.

If your business is held back by outdated web technology, we can help you build a modern, flexible, scalable, and lightning-fast website or e-commerce solution.

We work with the market's leading modern technology and platforms for content management and e-commerce, but more important:

Represent is a business-first web agency. We’re passionate about design and technology, but understanding and growing your business is our main priority.

We also make it our business to be easy and fun to work with. We believe in openness and transparent communication, laying a foundation of mutual trust from the start. You always know what's going on, and we hope that you'll soon think of us as part of your team.

Having a team that understands your business and that you don’t have to micromanage frees up your time to focus on your other important tasks, trusting that your project is moving in the right direction.

Get in touch if you want to have a chat about your web project and how we can build long-term success together.

Øyvind Østmo
Agency Manager
,
Represent
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Øyvind Østmo

Agency Manager

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